A return authorization number (RA#) must be obtained from Race Star Industries prior to return. Any product returned without a proper RA# will be refused by our shipping department.
All returns will be inspected by Race Star Industries and must fall into acceptance guidelines or product will be returned. Example: Once a tire is mounted it is not returnable (you mount it you own it.) Scratched or dented during installation not accepted. Not accepted due to improper fitment. Not accepted due to abuse.
All products comply to quality control, should any issue occur it will by judged on a case by case bases.
When decided a return is authorized a credit or merchandise exchange will be issued.
Race Star Industries prides itself in quality control from polished to boxing, inspecting and shipping.
Returns for stock adjustment will be allowed on a 2 for 1 stock adjustment (once yearly). For every 1 piece returned 2 must be purchased. Quantities must be approved in advance and must have RA#. No close out items, warranty or damaged product qualifies. Vendor will be responsible for incoming freight. Normal terms apply on replacement order.
Drop Shipping. All drop shipped orders will be shipped FedEx. All orders will have $10.00 handling charge. We will offer 1 & 2 day FedEx foreign & domestic.
All orders 12 wheels & more will be shipped truck line on pallets banded down w/shrink wrap.
